We hope you love your purchase as much as we do, but if not, here’s what to do. In addition to your Statutory Rights, should you change your mind, we will happily exchange or refund provided that the following conditions have been met:

1. The items with the original receipt are returned within 14 days of purchase.
2. Items must be in the original condition as purchased with all labels/tickets attached.

Provided the conditions in our refund & exchange policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

Provided the conditions in our refund & exchange policy have been met, you may exchange an item for something else from Revella the Label. Exchanges are subject to stock availability. You can exchange an item purchased online by posting it to us. Please contact customer service for return address.

- All orders are processed within 1-2 business days (excluding weekends and holidays) after the order is placed.

- Methods of shipping and delivery time
Standard shipping: 7-13 business days


-Shipping charges for your order will be calculated and displayed at checkout.

- Tracking orders
Once your order has been shipped, you will receive an email with a tracking number. You can track your order using the tracking number on the carrier’s website.

-Damaged or lost items
If you receive a damaged item or your order is lost in transit, please contact us. We will work with you to resolve the issue as quickly as possible, which may include providing a refund or replacement.

-Custom and import taxes
Please note that customers may be responsible for paying any customs or import taxes that may be applied to international orders.