FAQ

Welcome to Our Store!

At Lumindox, we’re all about making life smarter, sleeker, and more inspiring through technology. We believe that great design isn’t just about looking good—it’s about creating something that enhances your everyday experiences.

From the moment we started, our goal has been simple: to bring innovation into your space in a way that feels effortless and exciting. Whether it’s the way light transforms a room or how technology makes life easier, we’re here to push the boundaries of what’s possible.

We’re not just another tech brand—we’re a team of creators, dreamers, and problem-solvers who believe that the future is built on smart ideas and bold designs.

Welcome to Lumindox—where technology meets creativity, and the future feels right at home.

Product FAQs

❓ How does the touchless sensor work?
✅ The built-in infrared motion sensor detects your hand from up to 3.5 inches away and dispenses foam in 0.25 seconds—no need to touch anything!

❓ What type of soap can I use?
✅ You can use any liquid soap (hand soap, dish soap, shampoo, or facial cleanser). For best results, dilute thick soaps with water at a 1:3 or 1:4 ratio.

❓ How long does the battery last?
✅ The dispenser is USB rechargeable and lasts for 20,000+ uses, or up to 2 months on a full charge. It takes 2–3 hours to fully charge.

❓ Is it waterproof?
✅ Yes! It’s IPX5 waterproof, meaning it’s safe for bathroom and kitchen use. The leak-proof design protects internal components.

❓ Can I adjust the amount of soap dispensed?
✅ Yes! There are 4 foam levels (0.3s, 0.8s, 1.5s, and 2s) so you can choose the perfect amount.

❓ Does it come with a warranty?
✅ Yes, we offer a 1-year warranty for peace of mind!